1. Service Nature
ConqerAI+ is a fully automated digital service that posts marketing materials to social media platforms on your behalf. We do not ship physical products or deliver files manually. This policy outlines our automated posting procedures and timelines.
2. Automated Posting
2.1 What We Post
- AI-Generated Posters: Custom marketing posters for your business
- Social Media Posting: Automatic posting to Facebook, Instagram, and LinkedIn
- Daily Schedule: Posts go live every day at your chosen time
- High-Quality Files: Professional-grade images suitable for social media
2.2 Posting Method
- Primary Channels: Facebook Pages, Instagram Business accounts, LinkedIn
- File Format: High-resolution JPEG/PNG images optimized for each platform
- Dashboard Access: View all posters and posting history through your dashboard
- Cloud Storage: Access to poster library through your account
3. Posting Timeline
3.1 Standard Posting
- Calendar Generation: 30-day content calendar generated within minutes of approval
- Daily Posting: Automatic posting at your scheduled time every day
- Custom Requests: Manual poster generation available (premium plans only)
- Bulk Operations: Calendar approval and scheduling processed instantly
3.2 Processing Factors
- AI Generation Time: May vary based on current system load
- Complexity: Detailed designs may require additional processing time
- Peak Hours: Generation may be slower during high-traffic periods
- System Maintenance: Occasional brief delays for system updates
4. Service Availability
4.1 Operating Hours
- 24/7 Generation: Automated poster generation available round-the-clock
- Posting Schedule: Posts go live at your chosen daily time
- Support Hours: Monday–Saturday, 9:00 AM – 8:00 PM IST
- Emergency Support: Available for critical business needs
4.2 Platform Coverage
- Facebook: Facebook Pages posting available
- Instagram: Instagram Business accounts posting available
- LinkedIn: LinkedIn company page posting available
- Multi-Platform: Connect all three platforms for simultaneous posting
5. Quality Assurance
5.1 Poster Quality Standards
- Resolution: Minimum 1080x1080 pixels for social media
- Platform Optimization: Optimized for Facebook, Instagram, and LinkedIn specifications
- Brand Consistency: Maintains your brand colors and logo placement
- Content Accuracy: Business information verified before posting
5.2 Quality Issues
- Calendar Revisions: Free calendar revisions available before approval
- Error Correction: Immediate fixes for any technical errors
- Satisfaction Guarantee: We'll work with you until you're satisfied
- Quality Escalation: Management review for persistent quality issues
6. Technical Requirements
6.1 User Requirements
- Social Media Accounts: Active Facebook Page, Instagram Business account, and/or LinkedIn company page
- Internet Connection: Stable connection for dashboard access
- Browser: Modern web browser (Chrome, Firefox, Safari, Edge)
- OAuth Authorization: Permission to post on your behalf to connected platforms
6.2 File Specifications
- File Size: Typically 500KB – 2MB per poster
- File Format: JPEG or PNG as specified
- Color Profile: RGB optimized for digital display
- Compression: Optimized for quality and file size balance
7. Posting Issues & Resolution
7.1 Common Issues
- Posting Failed: Check platform connection status and permissions
- File Error: Request immediate re-generation and re-posting
- Wrong Account: Update your profile with correct social media accounts
- Permission Denied: Re-authorize OAuth permissions for the platform
7.2 Resolution Process
- Auto-Retry: System automatically attempts re-posting
- Support Notification: Alert our team if issues persist
- Manual Posting: Team member manually posts the content
- Alternative Methods: Dashboard download for manual posting
8. Backup & Storage
8.1 Poster Library
- Dashboard Access: All posters saved to your account dashboard
- Posting History: Complete history of all posts to social platforms
- Cloud Backup: Automatic cloud backup of all generated content
- Download Options: Download any poster for manual use
8.2 Data Retention
- Active Accounts: Posters retained while subscription is active
- Cancelled Accounts: 30-day grace period to download content
- Data Deletion: Complete deletion upon account closure request
- Privacy Protection: Secure deletion of all business data
9. Emergency Procedures
9.1 Service Outages
- Notification: Immediate email and dashboard alerts for major outages
- Recovery Priority: Critical business needs addressed first
- Compensation: Service credits for extended outages (>4 hours)
- Updates: Regular status updates during resolution
9.2 Urgent Posting Needs
- Priority Queue: Express generation for time-sensitive promotions
- Direct Support: Phone support for urgent business requirements
- Override System: Manual intervention for technical issues
- Escalation Protocol: Immediate management involvement for critical issues
10. Special Services
10.1 Premium Options
- Express Generation: 1-hour calendar generation for urgent needs
- Multiple Formats: Same poster in multiple sizes/formats
- Custom Scheduling: Flexible posting schedules for premium users
- Priority Support: Dedicated support channel for premium users
10.2 Business Continuity
- Queue Management: Automatic retry for failed posts
- Redundancy: Multiple posting methods for reliability
- Disaster Recovery: Backup systems for critical failures
- Status Monitoring: Real-time posting status tracking
11. Platform Support
11.1 Supported Platforms
- Facebook: Facebook Pages with OAuth integration
- Instagram: Instagram Business accounts via Facebook Page connection
- LinkedIn: LinkedIn company pages with OAuth integration
- Multi-Platform: Connect all three for simultaneous posting
11.2 Limitations
- Platform Availability: Dependent on platform API status
- Account Requirements: Must have business accounts for Instagram and LinkedIn
- Permission Changes: Platform permission changes may affect posting
- Rate Limits: Platform rate limits may affect posting frequency
12. Contact Information
12.1 Posting Support
- Email: vrnn.technologies@gmail.com
- Phone: +91 80881 04546
- Hours: 24/7 automated support, 9 AM – 8 PM human support
12.2 Technical Support
- Email: vrnn.technologies@gmail.com
- Phone: +91 80881 04546
- Response Time: Within 2 hours for technical issues
- Emergency: 24/7 emergency technical support available
13. Policy Updates
13.1 Changes to Policy
- Notice Period: 30 days notice for significant policy changes
- Effective Date: Changes apply to new service requests
- Grandfathering: Existing users may retain previous terms temporarily
- Communication: All changes communicated via email and dashboard
13.2 Version History
- Current Version: v2.0
- Previous Versions: Available upon request
- Update Frequency: Reviewed and updated quarterly
- Feedback Integration: User feedback incorporated into policy updates
Important Note: ConqerAI+ is committed to reliable, fully automated posting of your marketing materials to social media platforms. Our automated systems ensure your posters are posted daily to Facebook, Instagram, and LinkedIn, while our support team is always ready to assist with any posting issues.
For immediate posting assistance, contact us at vrnn.technologies@gmail.com or call our support hotline.
Posting Issuesvrnn.technologies@gmail.com
Urgent Support+91 80881 04546